This Cookies Policy explains how Autofid ("we," "us," or "our") uses cookies and similar tracking technologies on our vehicle dealership management platform. This policy should be read in conjunction with our Privacy Policy.By using our Services, you consent to the use of cookies in accordance with this policy. If you do not agree to our use of cookies, you should adjust your browser settings or refrain from using our Services. Note that disabling certain cookies may affect the functionality of the platform.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.Cookies can be "persistent" (remaining on your device until deleted or expired) or "session" cookies (deleted when you close your browser).
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the operation of Autofid. They enable core functionality such as user authentication, session management, security, and multi-tenant data isolation. You cannot opt out of these cookies as they are necessary for the platform to function.Examples:
Authentication tokens (JWT) to identify you when you log in
Session cookies to maintain your login state
Refresh tokens for seamless session renewal
Security cookies to protect against CSRF attacks and fraudulent activity
Tenant identification cookies for multi-tenant data isolation
Two-factor authentication (2FA) session cookies
IP filtering and session approval cookies
Legal Basis: Legitimate interest (essential for service provision and security)Duration: Session cookies (deleted when browser closes) and persistent cookies (up to 30 days for refresh tokens)
3.2 Performance and Analytics Cookies
These cookies collect information about how you use Autofid, such as which features are used most often, page load times, API response times, and error occurrences. This helps us improve platform performance, identify technical issues, and optimize the user experience.Examples:
Analytics cookies to understand feature usage patterns
Performance monitoring cookies to track page load times and API latency
Error tracking cookies to identify and fix technical issues
Usage metrics cookies for dashboard analytics and reporting
Feature adoption tracking cookies
System health monitoring cookies
Legal Basis: Consent (you can opt out)Duration: Up to 2 years
3.3 Functionality Cookies
These cookies allow Autofid to remember your preferences and settings, providing a personalized experience tailored to your dealership's needs.Examples:
Language preference cookies (English, or other supported languages)
Currency and timezone settings cookies
Date format preference cookies
Dashboard layout and widget preferences
Table column visibility and sorting preferences
Notification preferences cookies
Theme and appearance customization (Kanban colors, branding)
Recently viewed vehicles and jobs cookies
Filter and search preferences
Legal Basis: Consent (you can opt out, but this may affect your user experience)Duration: Up to 1 year
3.4 Marketing and Communication Cookies
These cookies are used to deliver relevant marketing communications and measure the effectiveness of our campaigns. We use these cookies only if you have consented to receive marketing communications.Examples:
Email campaign tracking cookies
Marketing consent tracking cookies
Feature announcement cookies
Newsletter subscription cookies
Legal Basis: Consent (you can opt out at any time)Duration: Up to 1 yearNote: Autofid is a B2B platform and does not use third-party advertising networks or retargeting cookies for consumer advertising.
4. Third-Party Cookies
We use third-party service providers who may set cookies to provide their services. These third parties have their own privacy policies and cookie policies, which we encourage you to review.Third-party services we use include:
Stripe: Payment processing and subscription management. Stripe may set cookies to prevent fraud and ensure secure transactions.
Cloudinary: Image storage and optimization for vehicle photos. Cloudinary may set cookies for content delivery and performance optimization.
Vercel: Hosting and content delivery. Vercel may set cookies for performance monitoring and load balancing.
Analytics Providers: We may use analytics services to understand platform usage and improve our Services.
Data Processing: All third-party providers are GDPR-compliant and process data in accordance with Standard Contractual Clauses (SCCs) when transferring data outside the EU/EEA.
5. Cookie Duration
Cookie Type
Duration
Session Cookies
Deleted when browser is closed
Persistent Cookies
Remain for a set period (typically 30 days to 2 years)
6. How to Manage Cookies
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences in several ways:
6.1 Cookie Consent Banner
When you first visit our website, you will see a cookie consent banner allowing you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer.
6.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
Block all cookies
Block third-party cookies only
Delete cookies when you close your browser
Delete existing cookies
Please note that blocking or deleting cookies may impact your user experience and some features may not function properly.
6.3 Browser-Specific Instructions
Chrome: Settings → Privacy and security → Cookies and other site data
Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Cookies and website data
Edge: Settings → Cookies and site permissions → Cookies and site data
6.4 Opt-Out Tools
You can opt out of targeted advertising cookies through:
Some of our servers do not support Do Not Track signals. Currently, there is no industry standard for how to respond to DNT signals. We do not currently respond to DNT signals, but we respect your cookie preferences as set through our cookie consent banner.
8. Similar Technologies
In addition to cookies, Autofid uses other similar technologies to enhance functionality and security:
Local Storage: HTML5 local storage to store user preferences, cached data, and temporary session information locally in your browser for improved performance
Session Storage: Temporary storage for form data, navigation state, and workflow information that is cleared when you close your browser
IndexedDB: Client-side database for offline functionality and caching vehicle data, customer records, and reports for faster access
Web Tokens (JWT): JSON Web Tokens for secure authentication and authorization
WebSocket Connections: Real-time communication for support chat, notifications, and live updates
Service Workers: Background scripts for offline functionality and push notifications (if enabled)
9. Impact of Disabling Cookies
If you choose to disable cookies, you may experience:
Inability to log in or access certain features
Loss of personalized settings and preferences
Reduced website functionality
Need to re-enter information on each visit
10. Updates to This Policy
We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. We will notify you of significant changes by posting the updated policy on this page and updating the "Last Updated" date.
11. Your Rights
Under GDPR and other applicable data protection laws, you have rights regarding cookies and tracking technologies, including:
The right to be informed about cookies we use
The right to consent to or refuse non-essential cookies
The right to withdraw consent at any time
The right to access data collected through cookies
12. Contact Us
If you have questions about our use of cookies or this policy, please contact us: